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At Levin Tire & Service Center, we take pride in offering the best customer experience to Highland, IN, Crown Point, IN and Hobart, IN. We strive to provide our customers with the best experience possible each visit.
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Whether its a basic oil change or being asked to research something unique to my vehicle, the team here at the Crown Point location always goes out of their way to make sure my family and I always get fast service, reasonable costs and expert advice. They are people you can trust when they tell you what needs to be done to your vehicle.
BEST IN CLASS! I am a loyal and repeat customer specifically because of Chip and the service I receive at the Highland, IN location.
Over the last three years, I have purchased 8 tires, countless oil changes, three tire alignments, brakes and pads, a rim, a tire barring thing, and an embarrassing amount of tire patches. Chip and his team have been there with me along the way.
Walk-in or appointment, I am always greeted warmly and made to feel comfortable. The service is quick, informative, fairly priced, and not intimidating at all. Here are some of the highlights:
*Easy key drop box for off-hours car drop off, with envelopes
*The service team has taken me back in the shop to show me certain things on my car when I didn't understand
*Sometimes when waiting for my car, I go across the street to a restaurant. Chip will walk my keys over if I don't hear my cell phone ringing!
*I went through a divorce in this time and he assisted me in getting all of the account information changed over in a very gentle, smooth manner.
*I had fraud on my debit card, was trying to use another card that wouldn't work because of a student limit (I transferred funds to my son's card thinking it would work) so Chip took the shop shuttle and drove me to the bank so I could get cash. Always helpful, very gracious, not annoyed by my situation.
THE BIG ONE - From getting to know Chip over the last three years, we discovered that we live in the same small Indiana town. I recently had a bad house fire and had been displaced. Chip recognized that it was my house that had the fire so when he found I had dropped my car off for some repairs, he took it upon himself to organize among him and the team to change out my brake light free of charge. Why? Because he and his team wanted me to have one less thing to worry about during this time of tragedy.
I will literally never go anywhere else for car repairs specifically because of Chip. I like Levin Tire because of location, service options, value, and staff. I am loyal to Levin Tire because Chip is there. You are lucky to have him.
I always leave here very happy as a customer, it's the reason I keep coming back. Mike and the crew make you feel safe, like they are not taking advantage of you. They are always making sure to keep you up to date on the status of your vehicle. Really well run business! Would recommend them to my family and friends.
I have been a customer of Levin Tire more than a few times. I always leave there very pleased with the work and the value. Stopped in the other day on my way home from work (had a slow leak) and was taken of on the spot. Not only found and fixed the leak I knew about, they also checked my other tires and found and repaired one I wasn't aware of. Very helpful, courteous and professional. HIGHLY RECOMMENED!!! Thanks again, Alan
I am always very happy with the service that I get from Levin in Highland. Mike and Chip are the best! Professional and knowledgeable, and they go out of their way to make sure that you are treated well. Excellent customer service!
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